b9998 Privacy Policy

1 Introduction and Applicability

This privacy policy applies to the website and services operated by b9998 ("we", "us", "platform"). b9998 operates a safe and reliable online casino and betting platform for players in Bangladesh.

By using our platform, you are agreeing to the terms set out in this privacy policy. If you do not agree with this policy, please refrain from using our services. This policy has been drawn up in accordance with Bangladesh and international data protection regulations.

b9998 firmly believes that user privacy is a fundamental right. We only collect information that is essential for providing our services, and we never sell your personal information to third parties without your permission.

2 What Information We Collect

When creating an account or using services on b9998, we may collect information in the categories described below:

2.1 Registration and Identity Information

• Full name (real name, as per legal identity)
• Date of birth (for age verification — users aged 21 and above only)
• Email address
• Username and password (stored in encrypted form)
• National ID or passport number (required for KYC verification)

2.2 Financial Information

• Mobile banking number (bKash, Nagad, Rocket, etc.)
• Bank account details (for bank transfers)
• Transaction history and deposit-withdrawal records

2.3 Technical Information

• IP address and device identifier information
• Browser type, version, and operating system
• Site access time, page browsing history, and session duration
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Betting history and gaming patterns
• Preferred game categories and duration
• Bonus usage and promotional participation records

3 Purpose of Information Collection

b9998 uses your personal information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Financial Transaction Processing: To complete deposits and withdrawals and to securely handle all transactions starting from a minimum deposit of ৳300.
• Age and Identity Verification: To ensure that only individuals aged 21 or above are using our platform.
• Customer Support: To provide assistance in Bengali via 24/7 live chat and to resolve issues.
• Fraud Prevention: To detect and prevent unauthorized access, money laundering, and other illegal activities.
• Responsible Gaming: To identify problematic gaming patterns and to provide support when needed.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve the user experience and the quality of our platform.

4 Data Storage and Security

b9998 gives the highest importance to protecting your personal information. We use industry-standard SSL encryption technology that keeps your information fully protected during transmission.

4.1 Technical Security Measures

• 256-bit SSL encryption — on all data transfers
• Passwords stored in encrypted hash form
• Regular security audits and vulnerability analysis
• Firewall and intrusion detection systems
• Two-factor authentication (2FA) support

4.2 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary after it is closed to meet legal obligations. Financial transaction records are generally kept for an extended period in accordance with regulatory requirements. Once this period has passed, information is securely deleted or anonymized.

5 Information Sharing and Third Parties

b9998 never sells or rents your personal information. However, in certain circumstances we may share information on a limited basis:

5.1 Service Provider Partners

Only the information necessary to complete transactions is shared with our payment processing partners such as bKash, Nagad, Rocket, and bank transfer services. These partners operate under our strict data protection agreements.

5.2 Legal Requirements

We may be required to provide information when necessary to comply with court orders, lawful requests from investigating authorities, or applicable law. In such cases we always disclose only the minimum information required.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred. In such an event we will notify you in advance and inform you of the new policy.

5.4 What We Never Do

• We do not sell your information to advertisers
• We do not add you to third-party marketing lists without your consent
• We do not share gaming information with unauthorized third parties

6 Cookie Policy

b9998 uses cookies and similar technologies to keep the website running smoothly and to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: To monitor and improve site usage.

You can control most cookies by changing your browser settings. However, disabling certain essential cookies may affect some features of the platform.

7 Your Rights

As a user of b9998, you have the following rights over your own information:

• Right to Access: You can contact us at any time to find out what information we hold about you.
• Right to Correction: If your profile contains incorrect or incomplete information, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request the deletion of your personal information, provided it does not conflict with legal obligations.
• Right to Restrict Processing: In certain circumstances you can request that the use of your information be restricted.
• Right to Data Portability: You can request that your information be provided in a common format.
• Right to Object: You can object to the use of your information for specific purposes.

To exercise these rights, contact us at [email protected]. We will process your request as quickly as possible.

8 Protection of Minors

b9998 is a platform operated for individuals aged 21 and above only. We do not knowingly collect personal information from any minor.

Age verification during registration is mandatory. If we learn that a minor has created an account, that account will be closed immediately and the collected information will be deleted. If a parent or guardian becomes aware of such an incident, please contact us at [email protected].

9 International Data Transfers

b9998 is a globally operated platform. Your information may be stored on servers outside Bangladesh. In such cases we ensure that:

• Adequate data protection measures are in place in the countries to which information is transferred.
• All data transfer agreements include strict security clauses.
• All international data transfers are secured using SSL encryption.

10 Policy Changes and Updates

b9998 may update this privacy policy from time to time. For significant changes, we will notify you at your registered email address or display a notice on the platform.

Continuing to use the platform after a revised policy is published will be taken to mean that you have agreed to the new policy. We therefore recommend that you visit this page regularly to stay informed about the latest policy.

Contact us to compare with previous versions or to learn about specific changes.

11 Complaints and Contact

If you have any questions, concerns, or complaints about this privacy policy, do not hesitate to contact us. The b9998 privacy team is ready to provide a prompt and effective resolution to your issue.

You can also view account-related information and security options on the b9998 Responsible Gaming page. It is recommended to read this privacy policy together with our Terms and Conditions.